Frequently asked questions
Here are the details that help with custom orders, delivery, payment, and dietary requests.
Do you take custom orders?
Yes. Tell us what you need on the order form and we'll follow up with a quote. Please allow at least 48 hours' notice.
Is everything made fresh?
Yes. We begin once your order is confirmed, so nothing is pre-baked or sitting on a shelf.
Where are you located, and do you deliver?
We're based in Hickory, NC and bake for folks across the Catawba Valley. Pickup and delivery can work. Let us know your preference and general area in the order form notes, and we'll figure out what makes sense.
Can you accommodate allergies or dietary requests?
Let us know in your order notes and we'll do our best. This is a home kitchen, not an allergen-free facility, so we can't guarantee zero cross-contact.
How do I pay?
Once your order is quoted, we'll send a secure payment link processed by Stripe. No cash or card handling is needed up front.
Ready to send a request?
Use the order form to share your custom-order details.